Motor Claims Handler

Recruiter
Centrepoint Recruitment Consultants
Location
Worthing
Salary
18000.0000
Posted
14 May 2017
Closes
13 Jun 2017
Contract Type
Permanent
Hours
Full Time

Motor Claims Handler

£18,000 - £19,000 + benefits. Monday to Friday working only.

Sussex Coast. Immediate start available!

  • Providing a telephone based claims customer service for private motor insurance claims cases.
  • Setting up new claims on system from FNOL stage, in response to inbound information, and making outbound calls to request and collate outstanding information.Ensuring that customers have a good understanding of the claims process.
  • Instructing third party suppliers - engineers, repairers etc.
  • Updating and maintaining accurate database records.
  • Identifying cases that require further escalation to refer to colleagues.

Skills & experience required:

  • Current/recent experience within an insurance claims/customer service/contact centre environment - eg. FNOL, A/D claims processing.
  • Confident telephone manner.
  • Competent keyboard/database skills.
  • Understanding of FCA TCF Treaty Customers Fairly.

Monday to Friday working only. Immediate start available!

Busy friendly working environment of well established office.

Good commuting radius for Brighton-Hove-Worthing.