Driver Customer Care Agent - Service Advisor

Yoh, A Day & Zimmermann Company
14 May 2017
13 Jun 2017
Contract Type
Full Time

A Driver Customer Care Agent to handle enquiries from customers regarding their Vehicle/ Fleet maintenance.

You will be part of a Family run, global organization who is a market leader in fleet Management. Your new company works closely with customers to solve complex fleet management problems, combining optimal life cycle analysis and business insight with sustainable fleet practices, to deliver high service and the latest technology to drive fleet efficiency up and costs down.

As a Driver Customer Care Agent you will be the first point of contact for all customers and clients in their vehicle maintenance. You will be booking vehicles into garages for routine servicing and maintenance, assisting emergency breakdown issues and organizing and vehicle rental or replacements or repairs.

You will have strong customer service skills and be outgoing and vibrant. You will have good computer skills and be able to use your initiative when dealing with distressed customers. You will have experience of building rapport with customers and handling any delicate situations with care.

You will be rewarded with a salary between £17,000 to £19,500 depending on experience, with company benefits such as car schemes, pension schemes, min of 25 days holiday with an opportunity to buy more days. You will also be part of the companies' recognition system with a realistic chance of going to an exotic destination.

Please apply now with a copy of your most recent CV and I will call you for a confidential discussion about this opportunity in more detail.