Internal Sales - Inbound Enquiries

Recruiter
Highfield Search
Location
Bradford
Salary
22000.0000
Posted
14 May 2017
Closes
13 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

A successful manufacturer of electrical safety products requires an Internal Sales Specialist to be based at their South Bradford site, close to the M62 Motorway.

The Role:

To interact with customers and internally with all departments to provide and process information in response to enquiries and requests about company products and services.

Responsibilities:

·Deal directly with customers either by telephone, electronically or face to face

·Obtain and evaluate all relevant information to handle product and service inquiries

·Provide pricing and delivery information

·Set up new customer accounts

·Process orders, forms, applications and requests

·Organize workflow to meet customer timeframes

·Manage customers' accounts

·Record details of actions taken

·Maintain customer databases

·Communicate and coordinate with internal departments

·Follow up on customer interactions

·Provide feedback on the efficiency of the customer service process

·Contribution in business projects upon request

The Person:

Experience in Customer Service / Internal Sales or similar

Good knowledge of Microsoft Office and ERP systems

Any experience with Technical Drawings would be an advantage

Good basic Maths knowledge

If you are interested in the role please submit your CV for consideration