Court Case Officer

Retinue Solutions
14 May 2017
13 Jun 2017
Public Sector
Contract Type
Full Time
Genesis is actively recruiting for a Court Case Officer to join our team. This role will be a chance to work in a customer focused multi tenure income collection service. Duties include managing arrears and credits on accounts with customers in line with policies and procedures. Working closely with Income Officers, Neighbourhood Management and Genesis connect Services, you will lead on all arrears related court processes for the teams, focusing on sustaining tenancies.

To be successful, you will have a genuine interest in housing or income collection and an understanding of the variety of potential contract tenures. You should have strong experience providing high levels of service to customers. Previous housing experience is desired but not essential.

This role requires a meticulous, composed and articulate individual. Strong report writing skills are important. You will need to be competent with IT systems and have the ability to produce basic spreadsheets.

This post will be based in Camden at our Head Office. Please be aware you will be required to travel to attend court hearings that are held in East London and Essex as well as any other areas.

The hours for this role are 35 hours per week.

Please be aware this role will be offered as a fixed term contract until 31st December 2017.

Genesis Housing Association is a leading organisation within the Housing Associations sector winning numerous awards and is consistently regarded as a first-class place to work by its employees, including a place amongst The Times' Top 50 Employers for Women.

We fully endorse career development and have a great reputation for rewarding our staff. Benefits include 26 days annual leave, significant opportunities for learning and development and the opportunity to make a difference to how Genesis evolves in the coming years.

The advert expires Friday 19th May

Interviews: Week commencing 22nd May

For further information or an informal conversation regarding the role please contact Jennifer Cole at Retinue Solutions .
You will need to supply your CV and a supporting statement (detailing your suitability for the role).

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.