Internal Sales / Quotes Operator

Forward Prospects Ltd
14 May 2017
13 Jun 2017
Contract Type
Full Time

Internal Sales / Quotes Operator

Manchester, Wythenshawe area

Salary up to £22k plus small bonus

Are you experienced in Sales but not wanting to continue with outgoing cold calling, or maybe working in a Customer Service office role, responding and dealing with customer requests swiftly and accurately? We are looking for somebody to work for a large Logistics business handling and responding to customer enquiries. You will carry out spot quotes and respond to rates requests from incoming contact.

  • Respond to customer quotes accurately in a timely manner using preferred tools
  • Maximising all revenue opportunities from existing customers by proactively pursing undeveloped areas
  • Building strong relationships with customers, ensuring their requirements and expectations are met.
  • Identify and communicate to Sales Executives potential further sales opportunities for follow up, this can include arranging appointments for visit by the relevant Sales Executive.
  • Where appropriate communication on all services to new and existing customers.
  • Communicate effectively in a professional manner
  • Respond to queries raised by partners within set time constraints as required by departmental and company requirements.
  • Answering the telephone and general email queries.
  • Offer cover for other quote teams during times of sickness and holidays.
  • Any other applicable ad hoc duties that are deemed reasonable.

The role is available due to internal promotion and the employer has good track record for promoting within, given the opportunities. Training can be provided to widen sales skills if of interest to you, however the main aspect of the role is to service requests from incoming customer base and to build relationships with those in order to win business.

You will be punctual, with excellent communication skills and an entrepreneurial spirit. Experience from a Freight Forwarding background will be seen as an advantage but applicants from outside the industry will be considered with support available.

Mon - Fri 09:00 - 17:00

Forward Prospects offers high quality recruitment solutions to the rapidly evolving international freight and logistics industry. For more information on Forward Prospects, or to view our current portfolio of vacancies, please visit our website.

Forward Prospects acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.