Tactical Support Manager

Anglian Water
14 May 2017
13 Jun 2017
Contract Type
Full Time

Have you considered what it might take to run the largest water Company in the UK?

Do you have what it takes to make key decisions to ensure our Water Recycling service for up to 2 million customers keeps flowing?

We have an exciting opportunity for a Tactical Support Manager to join our Water Recycling team on a permanent basis. Providing cover to the Rutland, Northampton and Pitsford areas and reporting directly to the Regional Treatment Manager, you'll be responsible for providing tactical support to ensure the effective operating of some of our Water Recycling Centres in the catchment area.

You'll make sure that operations are carried out in an effective and efficient manner and minimise operational risk. Incident management and investigation is an important part of this role along with the expertise of making sure we provide a response and resolution to our customers when required.

Effective treatment of wastewater is a top priority for us so you'll ensure that sludge production and treatment capacities are balanced and providing the correct feed to our Sludge Treatment Centre. In addition, you'll have a small team to manage and develop.


To succeed in this important role you'll need to ensure you have the right skills and experience which includes:

- Ideally educated to degree level or equivalent with an appropriate professional qualification
- Significant experience and a detailed understanding of Water Recycling management
- Proven operational management experience within a similar environment
- Strong leadership skills demonstrating how you lead a high performing team
- The ability to make important decisions when under pressure along with thinking on a strategic level
- Excellent communication and stakeholder management skills to communicate and sometimes influence a varied audience
- The ability to present complex information to a non-specialised audience

This role will require frequent travel within the catchment so if you are successful in your application, you will benefit from access to a company vehicle, so a driving licence is essential. If you are offered the role, the status of your driving licence will be checked. You'll also need to be flexible for some standby and callout as we provide water recycling services to our customers 24/7.

This is a great opportunity to work for a successful water company in an exciting and challenging role.

About Us

Anglian Water is not your typical water company. Just take a look at our Love Every Drop strategy that underpins everything that we do and you'll start to get a feel for our culture. It's collaborative, innovative and inspiring. We put people at the heart of our business and we truly love what we do! If you care about excellent customer service, your career and the environment, then we want to hear from you. We believe that equal opportunities means inclusion, diversity and fair treatment for all.


We pride ourselves on offering a range of benefits and we can often offer flexible working options. Other perks include; Private Health Care with additional support focusing on your wellbeing, a very competitive pension scheme, childcare vouchers and access to several high street discounts.

Anglian Water takes Health & Safety very seriously. Any job offer may depend on you passing a drugs and alcohol test. If appropriate, you may also be tested at other times during the course of your employment.