Spa Receptionist

Initial Recruitment Services Ltd
14 May 2017
13 Jun 2017
Contract Type
Full Time

An excellent opportunity has arisen for a full-time Spa Receptionist to join our well established client near Nailsworth, Gloucestershire.

We are looking for Candidates who come from either a Spa, Hotel, Hospitality, Health & Leisure, Beauty or Customer Service background with a sunny disposition. The successful candidates will be required to carry reception duties to a high standard and provide an efficient & friendly service to all clients of the Spa - both telephone & face-to-face contact along with written correspondence.

Main Duties and Responsibilities:

  • Meet & greet all clients- Members, Day Spa Guests, Hotel Guests & general Show Rounds.
  • Assisting with Food & Beverage service.
  • Laundry duties.
  • Carrying out Facility checks.
  • Dealing with Telephone & e-mail bookings & enquiries of Treatments, Fitness Appointments & Day Spas.
  • Processing & reconciliation of daily business.
  • Responsible for the opening & closing of the Spa.
  • Carries out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa.

Knowledge, Experience and Skills Required:

  • Previous customer facing experience within a spa, hospitality or sport & leisure environment.
  • Maths and English GCSEs, grade C or above.
  • Excellent interpersonal skills.
  • High standard of personal appearance.
  • Strong I.T. skills.
  • Pro-active approach to work duties.
  • Confident manner.
  • Sunny disposition.
  • Good team player.
  • Must have own transport.


  • 28 days holiday per annum (inclusive of Bank Holidays).
  • Uniform provided,
  • Meal provided on duty.
  • Commission on retail sales.
  • Discount on product purchases.

Working hours are 42.5 per week to include weekends on a rota basis.


To apply, please email your CV to Laura at Initial Recruitment Services.