Hotel Housekeeper & Waiting Staff (Paddington, London W2)

Recruiter
Chamaleon - Sales & City Recruitment
Location
London
Salary
15000.0000
Posted
14 May 2017
Closes
13 Jun 2017
Contract Type
Permanent
Hours
Full Time

An opportunity has arisen to work for a long established (greater than 30 years) bed and breakfast hotel located in Central London. Our Client is looking for an individual who is not only reliable but also very organised and who likes to use their initiative. A fast learner, with excellent communication skills, a friendly character and someone with energy is desirable for this position. This role is for a Hotel Housekeeper.

The Company

Our Client provides on-the-job training and an opportunity to meet an interesting cross-section of society from all over the world. Our Client’s guests may be tourists, people travelling on business, workers from other parts of England on short term projects and also guests travelling to use the nearby hospital facilities.

The Role

Attention to detail is key to providing spotless guestrooms that are in excellent condition ensuring every guest has a memorable experience. Housekeeping is also responsible for the care and upkeep of all public spaces.

The role of a Housekeeping Attendant is physically demanding and requires that candidates possess strong organisational skills and a passion for equating quality with cleanliness.

Housekeeping Attendants have the dual responsibility of Waiting Service at breakfast time (i.e. taking breakfast orders, setting, serving and clearing breakfast) in a professional, safe and efficient manner. Further responsibilities include the maintenance of supplies and reporting any shortages.

Housekeeping must also ensure the maintenance of all facilities, storage areas and kitchen equipment in an orderly and safe manner and they must demonstrate our Client’s standards and values in all interactions with both guests and colleagues. You will be working 8 hours per day and 6 days per week, with Saturday and/or Sunday being an important day of work, for which our client applies a 'working day rota system’ with other relevant members of staff.

The Candidate

We are looking for an organised individual who takes their responsibilities seriously. This role is mainly customer facing and it is for this reason that the successful applicant must be presentable with a happy and positive character. We are looking for a methodical and well-organised individual with excellent communication skills. Good verbal English language skills are required.

Our Client operates in a dynamic environment, so the person needs to be organised, diligent and have attention to detail. You must be able to take your own initiative and carry a professional approach at all times. The role pays a basic salary of £15,000.

Key Responsibilities

  • Maintains cleaning schedule priorities by following room assignment list

  • Servicing rooms (making beds, cleaning bathrooms and bedrooms, vacuuming, dusting, polishing)

  • Regular communication with Reception notifying of room availability, problems with room maintenance or the like

  • Ensures linen stocks are at correct levels

  • Maintains safe, secure, and clean work environment by following and enforcing standards and procedures; complying with security regulations

  • Enhances housekeeping and hotel reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

  • Waiting on customers at breakfast time, taking orders, serving meals, cleaning and re-laying tables

  • Ensuring the smooth running of the hotel kitchen operation, ensuring proper maintenance of all operating equipment and dish washing machines

  • Ensuring cleanliness and tidiness of all kitchen areas, dining room and store rooms to ensure that all hygiene and health and safety standards are met at all times

Knowledge, Experience & Attributes

  • Someone who is organised, reliable and proactive with passion for what they do

  • A customer focused individual who likes to maintain quality, cleanliness and is thorough in all that they do

  • Good verbal English language skills are required
  • Someone who is enjoys a physical role constantly moving, lifting, cleaning and attending to customer requirements

  • A team player

Summary

  • Role Type: Permanent

  • Start Date: Immediate

  • Location: Paddington, London W2

  • Department: Housekeeping

  • Reports To: Hotel General Manager & Directors
  • Reference: SDHHHWS (website link - http://chamaleon .co .uk/jobSearch.aspx)