Customer Relations Officer

Time Recruitment
14 May 2017
13 Jun 2017
Contract Type
Full Time
Customer Relations Officer
£22,000 to £25,000

Due to continued success and growth our client who have been established for over 50 years are looking for a Customer Relations Officer to join their specialist complaints team based within the Manchester City Centre office.

The ideal candidate will have gained over 12 months experience within a similar role and must be able to communicate at a high level both orally and in writing.
You will have also worked within a regulated company such as a financial or insurance based company.


Review Complaints.
Delivering a high level of customer service at all times.
Investigate the complaint thoroughly.
Listening to the customer agents calls which have escalated to a complaint.
Writing letters to both the customer and client.
Adhering to TCF.

In return our client offer a competitive basic salary with an exciting benefits package including a contributory pension scheme, critical illness cover, health cash plan, death in service, discounted legal services, 25 days hols (this increases with length of service), discounted online shopping, season ticket loans, childcare vouchers.

If you require further assistance or help with regards to the vacancy please contact Michael Jackson, Senior Recruitment Consultant at Time Recruitment Solutions Ltd on or apply through the vacancy for consideration.

Time Recruitment Solutions Ltd are a company who specialise in Insurance, Legal, Financial Services, Sales & Marketing, Industrial, Construction and Health Care sectors and the leading companies within these fields trust us with their recruitment requirements. Therefore you can apply with total confidence and peace of mind.

We are also a regulated Recruitment Company and our consultants will contact you to discuss the role, seek your approval before submitting your details forward to our clients.