Retention Consultant

Recruiter
NRG Resourcing Ltd
Location
Bournemouth
Salary
20000.0000
Posted
14 May 2017
Closes
13 Jun 2017
Contract Type
Permanent
Hours
Full Time

Our client is a fast-moving award winning insurance brokerage whose employees are their most valuable asset! Due to their success they are now recruiting for Retention Consultants to join their expanding team! This is a fantastic opportunity for people with a passion for sales to work for a company that heavily rewards hard work and loyalty!

The Role:

You will be responsible for engaging in open and exploratory conversations with existing customers; with the view to understanding any concerns they may have. Using your listening and influencing skills you will be able help the customer realise the benefits of the products we offer, and therefore either improve their existing policy to match their needs or ensure they are happy with their existing policy.

Person Specification:

  • Background in sales / business development within a target driven environment
  • Customer focused with the ability to listen, build credible relationships and overcome concerns
  • Resilient, positive and professional attitude
  • Motivated with a strong desire to exceed targets
  • Articulate, and organised with the ability to effectively manage your own workload and list of accounts
  • Work confidently on our bespoke CRM system and Microsoft office to ensure information is captured accurately recorded
  • Visualise and demonstrate our company ethos of putting the customer first abiding by KPIs and FCA regulations.

The Role:

You will be responsible for engaging in open and exploratory conversations with existing customers; with the view to understanding any concerns they may have. Using your listening and influencing skills you will be able help the customer realise the benefits of the products we offer, and therefore either improve their existing policy to match their needs or ensure they are happy with their existing policy.

What We Offer:

This unique position not only provides a competitive salary, you can expect:

  • A list card providing you with hundreds of discounts at local restaurants, bars, clubs, salons plus much, much more.
  • Innovative incentives
  • No weekend working, Christmas and birthdays off plus a holiday allowance
  • Free local parking
  • Employee life insurance
  • Company Pension Scheme
  • Childcare vouchers
  • Refer a friend scheme