Business Change Consultant - SAP, Customer

14 May 2017
13 Jun 2017
Contract Type
Full Time
The Company
Spring Technology are currently working with a large corporate organisation who are looking for a Customer Solutions Consultant in Leeds

We're searching for talented, technical change professionals, with the experience and capability needed to support specific areas of the SAP ERP solution to help drive significant initiatives enhancing Customer Experience.

£40K - £43K

The role
* Your end to end change experience will ensure you are ready to take on the challenges that this role presents, handling multiple initiatives in a complex environment.
* Your business analysis expertise will drive you to focus on key tasks that support and shape one or more of the technical areas across the business.
* Acting as a subject matter expert, you will be highly credible, providing consultation and analysis that converts problems into ideas to generate impactful business outcomes.
* You will analyse, identify and deliver technical systems and process improvements, such as User and Customer Experience, taking ownership of the change initiative and ensuring effective resolutions are implemented and monitored.

Key skills and experience:
* Technical SAP ERP expertise with experience across SAP CRM or SAP ISU preferable or other relevant ERP system experience
* Subject Matter expertise within the service utility industry (preference across the Energy/Utility Sector)
* Excellent analytical and problem solving skills with proven experience in identifying and resolving issues across a technical infrastructure
* Comprehensive understanding of end to end change processes within a complex business environment
* Excellent Stakeholder management skills with experience of working with technical third parties
* Business Implementation experience that assures system solution service delivery to meet stakeholder expectations

Interested? Apply now for my immediate consideration!

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.