e-Commerce Operations Manager Sales

360 Resourcing Solutions Ltd
14 May 2017
13 Jun 2017
Contract Type
Full Time

e-Commerce Operations Manager (Sales)

My client is a leading light in the Tourism and online Retail arena in the UK. Due to continued growth a new position has arisen for an e-Commerce Operations Manager (Sales).

As the e-Commerce Operations Manager you will report into the Senior E-Commerce Manager and will be leading a small team of Online Sales executives. As well as managing the Sales process, The e-Commerce Operations Manager (Sales) will also be responsible for looking after Finance, Stock, Customer Service etc too.

The Successful e-Commerce Operations Manager (Sales) will have a number of duties on a daily basis including:

  • Manage a 6 strong team of Multi-lingual Sales executives
  • Identify new opportunities to introduce sales into the customers journey and increase volume of sales
  • Work with the Senior e-Commerce Manager to build a training programme for the Sales team
  • Support the online Sales execs to achieve and improve on their own objectives
  • Look at ways of encouraging upselling and cross selling to potential customers
  • Manage the Finance, Stock, Fulfilment & Warehouses
  • Optimise the online Retail business to ensure potential

This is a fantastic opportunity for an experienced e-Commerce Operations Manager (Sales) to take a senior position within a leading company and grow the role as you choose.

As the e-Commerce Operations Manager (Sales) you should have a strong pedigree of Online Sales and Man management. Ideally you will have experience across most of the following:

  • Experience within a fast-paced sales environment, driving performances and reaching targets
  • Experience in servicing customer queries in both an online and offline environment
  • Experience of e-Commerce merchandising best practice
  • Stock Management experience
  • Experience of managing a team of Sales executives
  • Customer Service experience
  • Experience of incentivising and managing a sales team

This is a fantastic opportunity for a strong e-Commerce Operations Manager (Sales) to join a huge part of the country’s tourism. With a real opportunity to take ownership of the role and build and mould the team, this offers long-term career progression and a highly competitive salary with bonus and superb benefits. Interested? Apply now for an immediate interview.