Client Services Associate - Tech Start-Up

Give A Grad A Go Ltd
14 May 2017
13 Jun 2017
Contract Type
Full Time

Company Profile:

Based in London, this innovative technology start-up is the largest and fastest growing Airbnb management platform in the world, currently managing over 1500 homes across London, Edinburgh, Dublin and Sydney. They ensure hosting on Airbnb is hassle-free by handling everything from property listings, pricing and booking enquiries. This tech start-up is expanding at an enormous rate and have just secured additional funding to grow both their team and their customer base.

There couldn't be a more exciting time to join this burgeoning business and they are now on the lookout for a sales-savvy Client Services Associate.

The Role:

In this Client Services Associate graduate job, you will primarily be focusing on handling warm, inbound enquiries - there may be times when the role is more operations focused too, as you will also be responsible for ensuring that new clients are welcomed and set-up on the platform efficiently.

Please note: you will be required to work some weekends - usually only one every four to six weeks. The rota will be such that you won't need to work more than five days in a row.

Key Responsibilities:

As an Inbound Sales Executive, your responsibilities will include:

  • Dealing with incoming enquiries from prospective clients with efficiency and charm
  • Making calls to clients to further qualify sales leads
  • Attending property meetings with potential clients
  • Managing the sales process from lead to sign
  • Building Airbnb listings

What we're looking for?

  • Ideally a 2:1 from a top University
  • A positive, proactive attitude and the motivation to grow a young company very rapidly
  • The passion and energy to work in a start-up office
  • Sales or client-facing experience is a plus
  • Experience within Customer Service or Operations is desirable
  • An interest in property
  • A confident telephone manner, with an ability to build rapport with clients
  • A genuine enthusiasm for new technology and ways to transform business

What else is on offer?

  • A young, buzzing office environment with lots of energy!
  • Offices in the tech hub of Old Street- currently 50 people and growing
  • Birthday day off
  • Prospect of company share options after probation period
  • Fully stocked fridge with dealer's choice adult beverages
  • Up to £300 of Airbnb credit per year Prospect of visiting properties throughout London

Looking for Client Services Associate graduate jobs and want to join a burgeoning start-up? Don't miss out on this Client Services Associate graduate job in London today!