Hotel Reception / Administrator

Spider Web Recruitment
14 May 2017
13 Jun 2017
Contract Type
Full Time

Hotel Receptionist / Administrator - Spider. The Regions Fixed Fee Web Recruiters are delighted to be supporting an expanding independent hotel group in their search for a Hotel Receptionist / Administrator to be based on the outskirts of Ipswich.

This is an exciting opportunity for a hardworking, positive, friendly outgoing individual to be part of the front house team delivering excellent levels of customer service promoting the hotels facilities to customers and ensuring an excellent experience of visiting the hotel. You will be working within the front of house team but also be able to take ownership of this role and use your skills, knowledge and positive attitude to ensure that the customers and guests are always priority in line with the hotel groups` ethos.

As a Receptionist / Administrator you will report directly to the Reception Manager and will be the first point of contact for customers either face to face or by phone. You will monitor all guest accounts, be knowledgeable of hotel rates and terms of business taking every opportunity to up sell. Duties will also include general reception tasks such as taking payments and ensuring all guest requests are met with promptly.

If you thrive within a fast paced working environment and are interested in this role, we are looking for candidates who have a positive and mature attitude, excellent communication skills and a flexible approach with regards to working additional hours if required.

The ideal candidate will have at least 1 years` customer service experience, preferably within a 3 or 4 star hotel or equivalent. Working knowledge of Rezlynx PMS system is preferred but not essential as full training will be provided.

On offer is a salary of £16,600 per annum plus benefits.

If you have experience within a similar role and would like a new challenge in corporate hospitality we would like to hear from you.

This vacancy is being advertised by Spider. The Regions Fixed Fee Web Recruitment Company. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire.

Additional keywords: receptionist, hospitality, customer service, administrator, corporate.

By applying for this role you give permission for Spider to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider Web Recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.