Accounts Receivable Administrator

Shepton Mallet
14 May 2017
13 Jun 2017
Contract Type
Full Time

Accounts Receivable Clerk(Sundry Income) Shepton Mallet - Permanent.

About the role.

Capita Local Government Services provides finance outsourcing services to a number of local authorities. We are in the process of setting up a shared service function for the provision of Accounts Receivable services from our offices in Shepton Mallet.

An opportunity has arisen for an Accounts Receivable Clerk to play a key role in delivering high quality business processes. This is a new area of business for Capita so the successful applicant will need to have a flexible attitude to work and see challenge and change as a positive.

About Capita| Local Government Services

We are Capita, the UK's leading provider of business process management and integrated professional support service solutions.

Capita Local Government Services (LGS), a branch of Capita Business Services Ltd, specialises in providing support, advice and resources to local authorities throughout the UK.

Job Purpose

  • To ensure the efficient and timely collection of all miscellaneous income - both sundry and periodic. Currently the emphasis is on making and receiving telephone calls.

  • Responsible for taking remedial action in relation to unpaid invoices in line with predetermind guidelines, utilising all available collection methods

  • Liaise with the client's departments in relation to queries regarding the services provided.



  • 3 GCSE A*- C (or equivalent) including Maths and English.

  • Experience of working in a team, preferably within a financial environment.

  • Good listening skills

  • Understanding of the importance of keeping good records.

  • Ability to demonstrate confident and effective communication skills with both internal and external customers by telephone, email and letter.

  • Be self-motivated, flexible whilst organised, to ensure deadlines are met the minimum of supervision.

  • Knowledge and ability to use standard office IT systems (e.g. Excel and Word) for the input and retrieval of data).

  • Tenacious but patient.


  • Understanding of the role of a local authority

  • Knowledge of financial systems would be an advantage although not essential as training and guidance will be provided.

  • Experience of working in a credit control environment.

What we hope you will do next

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Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinion or trade union membership.=

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.