Account Manager

Recruiter
Michael Page Sales
Location
Leeds
Salary
25000.0000
Posted
14 May 2017
Closes
13 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
  • £25k Basic (37K OTE Uncapped) + Benefits
  • Technoogy Sales

Client Details

My client are a leading technology business with a global brand. They are continuing to grow and currently looking for Desk Based Account Managers in their Manchester office. As an Account Manager you will manage a portfolio of accounts with the aim to increasing the annual revenue by up selling additional products.

Description

As an Account Manager you will be responsible for the following:

  • Ensure all Targets are achieved on a monthly, quarterly and annual basis
  • Ensure KPI's are achieved (minimum activity levels etc)
  • Manage pipeline effectively and proactively
  • Accurately & consistently forecast and commit opportunity pipeline to the management team
  • Input and manage new sales opportunities onto CRM system
  • Forge strong relationships within account base via regular customer communication
  • Internal project management/order tracking of allocated account base orders through the business to ensure efficient revenue delivery.
  • Address any issues with the appropriate internal team
  • Promote NPS to account base and actively seek feedback from customers with a view to improving NPS Score
  • Liaise with internal departments to ensure the customer is at the heart of everything we do
  • Take ownership and accountability of everything within your control
  • Act as a point of escalation and contact for your accounts in the event of non sales related issues e.g. faults, billing etc

Profile

The sucessfull Account Manager will be required to demonstrate the following skills and attributes:

  • Positive can do attitude
  • Excellent organisational skills and attention to detail
  • Target driven with the passion and energy to succeed
  • Work collaboratively within a team and interact with internal teams across the business
  • Must have an ability to develop relationships internally with other teams and externally with customers
  • A strong commitment to succeeding, delivering results to the satisfaction of the customer, yourself and management
  • Excellent communication skills, both verbal and written
  • Takes ownership of own learning and personal development
  • Embraces change and seeks out the opportunities presented therein
  • Must be self motivated
  • Proven ability to work under pressure to achieve stretching targets
  • The ideal candidate will have previous B2B Account Management experience
  • Able to work within a team based environment, using your own initiative where appropriate
  • Good telephone manner and presentable, professional demeanour
  • Computer literacy encompassing all Microsoft Office applications
  • Experience of CRM systems, with the ability to analyse and interpret data

Job Offer

  • £25k Basic (£37k OTE Uncapped) + Benefits
  • Leeds Based