TRAINEE MORTGAGE ADMINISTRATOR

Recruiter
Get Recruited (UK) Ltd - www.get-recruited.co.uk
Location
Manchester
Salary
16000.0000
Posted
12 May 2017
Closes
10 Jun 2017
Contract Type
Permanent
Hours
Full Time

TRAINEE MORTGAGE ADMINISTRATOR

16,000 - 19,000

MONDAY - FRIDAY 9:00 - 5:30

PENSION, INCENTIVES, SOCIALABLE TEAM, PROMOTION OPPORTUNITIES

THE OPPORTUNITY

My client is based in the heart of Manchester City Centre and are looking for an experienced Case Processor within the Mortgage Sector. This is an excellent opportunity for the right candidate that is looking to work for a company that offers a clear progression path and truly value their staff.

THE ROLE

  • Managing own caseload of mortgage and secured loan applications
  • Communicating by email and telephone
  • Gathering and collating information from clients/brokers to gain intelligent insight to our clients' needs and requirements
  • Assessing applications through credit search reviews, client profiling, and registry searches
  • Supporting paperwork to successfully submit the loan application to our lender
  • Analysing data effectively when looking at client files to ensure that the product and rate is the most suitable for the client
  • Maintaining up to date and accurate product knowledge for all TFC's Lender panel for 1st and 2nd charge mortgages
  • Owning any complaints or feedback from Brokers and ensuring that the Broker is kept informed until the issue is dealt with to conclusion
  • Dealing with inbound and outbound calls with confidence
  • Inputting data onto the lender systems and ensuring that records are up to date and fully compliant

SKILLS YOU WILL NEED

  • Experience working in a case owner or underwriting role with a Specialist Financial Services background
  • Computer literate and proficient with MS Office applications with Excel at intermediate level
  • Ability to manage own workload efficiently and with strong attention to detail
  • Proactive approach to building relationships with exceptional communication skills
  • Strong objection handling and problem solving skills
  • Positive and tenacious approach towards challenges and change
  • A professional and mature approach to work and feedback
  • Takes charge of their own development and proactive in maintaining up to date product knowledge
  • Good standard of general education