Claims Auditor

Heat Recruitment
11 May 2017
10 Jun 2017
Contract Type
Full Time

A fantastic opportunity for an experienced professional to join an award winning Legal Expenses provider.

Due to increase in workload our client is looking for an After The Event Claims Auditor. This is a field based role which will include visiting Solicitors firms and auditing their After the Event Insurance Claims to ensure they comply with agreed Service Level Agreements.

In return for your consistent hard work and performance you will be rewarded with a generous salary, package and excellent career prospects. This role requires the successful candidate to be based out of Birmingham


Conducting regular desktop & on site audits of all panel providers and ATE solicitors to identify any failures in their performance against the Terms of Business Agreement in place

Using systematic data capture & statistical analysis to monitor the performance of panel firms & outsourced claims service providers

Lead the regular call for case updates from solicitors on all ongoing ATE cases highlighting any concerns in respect of their actions against TOBA &/or SLAs

Plan & prioritise own work to meet company service standards

Take responsibility for own learning needs & objectives

Work closely with colleagues to progress knowledge & skills base

Complete or oversee team & departmental reporting requirements


Ideally you will need both ATE and BTE experience

Good level of education (min. 3 A Levels Grade C+ or equivalent)

Experience of either Legal Expenses Insurance &/or exposure to legal claims handling

Evidence of strong insurance technical knowledge

Good working knowledge of MS Office applications

Good numeracy & literacy skills

CII qualified or working towards

Graduate in a relevant discipline (e.g. law)

If this specific vacancy is not exactly what you are looking for please contact us to discuss other opportunities we may be recruiting for that aren’t necessarily advertised; you can send your CV to this vacancy or contact us directly. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.

Synonyms: Claims Audit, Compliance