Automotive Service Advisor

Progress Recruitment Solutions UK
11 May 2017
10 Jun 2017
Contract Type
Full Time

Automotive Service Advisor required in Stoke-on-Trent, Staffordshire

Salary: £18,000 - £22,000 basic (depending on experience) + Bonuses £25,000 + OTE

Monday – Friday – Saturday morning on rota

We are currently seeking to recruit an Automotive Service Advisor to join our clients busy Franchised Main Dealership in Stoke-on-Trent, Staffordshire.

This is an excellent opportunity to work for a reputable dealer group in a fast paced and rewarding environment. This is an outstanding opportunity to join a dealer group with training and progression opportunities. There is a manufacturer training programme offering excellent on-going training and development, whilst offering outstanding earning potential with bonus payable on CSI, retail and labour targets, plus tyres and service plans sold.

The Role

First point of contact at the dealership for customers.

Liaising with customers face to face and on the telephone

Managing the customer experience

Ensuring customers are aware of service and repair work required on their vehicles in a professional manner

Providing advice on estimate costs of repairs or works to be undertaken

To sell additional products, appropriate to customers’ needs


Excellent customer communication skills (face to face and telephone)

A genuine passion to deliver customer satisfaction

Extensive experience of working as a service advisor

The ability to work well in a team and in a fast-paced environment

A full UK driving licence

To apply, or for more information, contact James Murrell at Progress Recruitment Solutions (UK) quoting Job Ref PRS11542

To ensure that we are able to process your application as swiftly as possible please check that all of your contact details are included in the application.

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.