Automotive Service Advisor
Automotive Service Advisor required in Stoke-on-Trent, Staffordshire
Salary: £18,000 - £22,000 basic (depending on experience) + Bonuses £25,000 + OTE
Monday – Friday – Saturday morning on rota
We are currently seeking to recruit an Automotive Service Advisor to join our clients busy Franchised Main Dealership in Stoke-on-Trent, Staffordshire.
This is an excellent opportunity to work for a reputable dealer group in a fast paced and rewarding environment. This is an outstanding opportunity to join a dealer group with training and progression opportunities. There is a manufacturer training programme offering excellent on-going training and development, whilst offering outstanding earning potential with bonus payable on CSI, retail and labour targets, plus tyres and service plans sold.
First point of contact at the dealership for customers.
Liaising with customers face to face and on the telephone
Managing the customer experience
Ensuring customers are aware of service and repair work required on their vehicles in a professional manner
Providing advice on estimate costs of repairs or works to be undertaken
To sell additional products, appropriate to customers’ needs
Excellent customer communication skills (face to face and telephone)
A genuine passion to deliver customer satisfaction
Extensive experience of working as a service advisor
The ability to work well in a team and in a fast-paced environment
A full UK driving licence
To apply, or for more information, contact James Murrell at Progress Recruitment Solutions (UK) quoting Job Ref PRS11542
To ensure that we are able to process your application as swiftly as possible please check that all of your contact details are included in the application.
Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.