Coffee Shop Suprvisor

Recruiter
Quest Search and Selection Ltd
Location
Macclesfield
Salary
15000.0000
Posted
11 May 2017
Closes
10 Jun 2017
Contract Type
Permanent
Hours
Full Time

Are you passionate about customer service? Do you want to be a part of something new and exciting?

I'm currently working with a growing business who is passionate about delivering great customer experience in a leisure park environment!

Looking for a charismatic individual who is a self-starter and ideally looking to grow within the business.

You will be responsible for:

  • Ensuring that the team provides a polite, friendly, efficient and personal service. Deal with all customer comments, complaints and accidents in a positive manner, following company procedures and taking appropriate follow up action.
  • Developing excellent product knowledge and advise customers in a professional and helpful manner
  • Actively striving to improve the operation and implement advice/suggestions as appropriate
  • Controlling health, safety and food hygiene standards, in order to meet both company and legislative requirements, ensuring that you and your staff follow all instructions given by the business
  • Ensuring the team complies fully with procedures relating to security, cash handling, operating tills and key holding, reporting any deviation to your manager.
  • Ensuring company marketing, promotional and pricing initiatives are implemented and supported to plan.

The ideal candidate will have :

  • Have proven experience in a similar role
  • Coffee shop experiance
  • Have proven experience of managing teams
  • Have hands on mentality
  • Be flexible in terms of travel
  • This is a full time permanent role (Flexible working hours available)
  • Full driving licence and own a car

In return for your hard work you will be rewarded with a competative salary and opportunity to progress with the business.

If you think you might be suitable for this role, please send your CV quoting a reference number : Q102900

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.