Coffee Shop Suprvisor

Quest Search and Selection Ltd
11 May 2017
10 Jun 2017
Contract Type
Full Time

Are you passionate about customer service? Do you want to be a part of something new and exciting?

I'm currently working with a growing business who is passionate about delivering great customer experience in a leisure park environment!

Looking for a charismatic individual who is a self-starter and ideally looking to grow within the business.

You will be responsible for:

  • Ensuring that the team provides a polite, friendly, efficient and personal service. Deal with all customer comments, complaints and accidents in a positive manner, following company procedures and taking appropriate follow up action.
  • Developing excellent product knowledge and advise customers in a professional and helpful manner
  • Actively striving to improve the operation and implement advice/suggestions as appropriate
  • Controlling health, safety and food hygiene standards, in order to meet both company and legislative requirements, ensuring that you and your staff follow all instructions given by the business
  • Ensuring the team complies fully with procedures relating to security, cash handling, operating tills and key holding, reporting any deviation to your manager.
  • Ensuring company marketing, promotional and pricing initiatives are implemented and supported to plan.

The ideal candidate will have :

  • Have proven experience in a similar role
  • Coffee shop experiance
  • Have proven experience of managing teams
  • Have hands on mentality
  • Be flexible in terms of travel
  • This is a full time permanent role (Flexible working hours available)
  • Full driving licence and own a car

In return for your hard work you will be rewarded with a competative salary and opportunity to progress with the business.

If you think you might be suitable for this role, please send your CV quoting a reference number : Q102900

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.