Commercial Analyst

Recruiter
Mansion House Recruitment Limited
Location
Basingstoke
Salary
30000.0000
Posted
11 May 2017
Closes
10 Jun 2017
Contract Type
Permanent
Hours
Full Time

An exciting job opportunity has arisen for a Commercial Analyst (Operational) to work along side the Head of Sales in this highly successful and growing Insurer based in Basingstoke. This is a unique opportunity to gain exposure to internal stakeholders across the business up to board level.

Key responsibilities

  • You responsible for producing regular MI at all levels. You will analyse data, spot trends, improve performance and efficiency resulting in a reduction in complaints where possible and to improve the customer experience.
  • Continuously monitor and analyse statistical information trends of the data and highlight variations from business targets, investigating anomalies with information providers and appropriate line management
  • Support the management team in analysis and in-depth investigation of issues and problems within the function to ensure consistency and robustness of data
  • Analyse and interpret management information and checks the output to ensure and maintain data integrity and consistency
  • Responsible for the maintenance of existing and development of new reporting programmes/systems/MI suites to ensure the function is able to provide for current and future business needs
  • Delivery of analysis and output on a timely basis to meet deadlines and ensure usability

Essential

  • A-level standard of education ideally including Mathematics, Statistics or similar discipline
  • Microsoft Excel advanced standard
  • Excellent Analytical Skills
  • Good Communication Skills, both written and verbal
  • Punctual and able to meet strict deadlines
  • Methodical and detail conscious
  • Experience of Business Objects

Desirable

  • Experience of Microsoft Access
  • Experience of working in a complaint environment
  • Knowledge of FCA and FOS complaint regulations