We are part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions. With 75,000 staff across the UK, Europe, South Africa and India. This is an exciting prospect for anyone looking to join Capita as it opens many doors in terms of progression opportunities in a range of sectors
A unique opportunity has arisen for a Payroll Manager you will be responsible for a team of payroll administrators delivering a compliant and high quality payroll service to over 300 schools and other clients.
The main purpose of this role:
Provide technical payroll expertise and thought leadership
Deliver best practice within Payroll
Ensure business-wide application and compliance of all financial & audit controls within Payroll
Ensure the accuracy and timeliness of the payrolls
Manage train and develop the team
Responsible for leading a team of administrators in the day to day running of weekly/fortnightly and monthly payrolls ensuring accuracy and timeliness are of paramount importance.
Ensure compliance with all statutory and contractual obligations.
Ensuring that pay runs and BACS payments are completed accurately and on time
Managing delivery in line with payroll schedule
Ensuring compliance with controls framework
Liaison with clients on all payroll service
Managing all payroll enquiries from clients and employees to satisfactory resolution
Liaison with HMRC; pension providers and other third parties
Maintaining knowledge of current and new legislation impacting payroll and ensuring this knowledge is shared with team and communicated with clients where appropriate
Identifying improvements in payroll processes and systems
Lead a culture of continuous improvement
Manage payroll team in line with company performance management policies
Improve the operational systems, management information, business processes and organisational planning in support of the strategic vision of Capita
Manage and increase the effectiveness and efficiency of all staff under your span of control through the management of effective resource planning
Other tasks may be assigned to the role over time based on business need and following consultation with the postholder.
5+ years payroll experience managing multiple payrolls in an outsourced environment
Extensive best practice customer service and delivering high quality results within blue chip organisations
A proven track record of developing strong relationships with key stakeholders at all levels in an outsourced environment
3+ years of managing and developing a team
Educated to degree level and / or have middle management experience in a service delivery/ contact centre environment, with a demonstrable track record of delivering high quality customer service in demanding environments.
Ability to influence through clear, informed and logical communications and justifications
Attention to detail and desire to follow issues through to resolution.
Creative and proactive approach to management
A team player who is able to coach and develop others within the team through an illustration of excellent interpersonal skills.
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. Plus excellent career progression.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.