Customer Care Co-Ordinator

Recruiter
APPLE RESOURCING UK LTD
Location
Brentwood
Salary
22500.0000
Posted
11 May 2017
Closes
10 Jun 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Our client is a well known PLC based in South Essex are currently looking to recruit a Customer CareCo-ordinator on a permanent level working within the Regeneration South Division, this role is due to departmental expansion.

Your Role
You will provide a prompt, courteous and efficient defect reporting service to purchasers and clients. Receiving Intermediate defects instructions from Purchasers/Employers/Employer’s Agents you will be responsible for the accurate allocation of all defect notices to the relevant trade.

Additionally you will be recording the progress of all Intermediate defects accurately, notifying Employer/Employer’s Agent when completed. You will be required to create spreadsheets for recording relevant details of each contract which you will receive defects lists, record on DLP spreadsheets and allocate work applicable to the relevant trade.

Your role also includes maintaining hard copy files for each Contract and Private Sale unit maintaining and building files for DLP lists including correspondence to and from subcontractors occupiers satisfaction sheets and Certificates of Making Good defects.

You will complete weekly material receipt logs, monthly labour attendance sheets and departmental invoices candidate requirements good written spoken communication skills excellent organisational skills computer literate with ability to adapt to new systems ability to liaise with customers direct on problematic issues

Candidate Requirements as a Customer Care Coordinator: Must have experience in and worked with a Housing Association or a Construction Company

Terms Offered
My client offers a salary of £22,500pa
Departmental bonus paid annually 10% of salary based on company targets plus Pension and other lifestyle benefits.

If you wish to apply or discuss this position in more detail please call us or email us your latest CV.