External Events Exec-Membership Association-Immed Start 9m FTC

Morgan Spencer
11 May 2017
10 Jun 2017
Contract Type
Full Time
Our client, a highly established Membership Association based in Central London are looking for an events executive who has experience of coordinating external events. The successful candidate must be immediately available and able to commit to a 9 month FTC.

The Role
– To sell events to external clients to achieve a budgeted monthly and annual sales target.
– Generate new business from external clients through the execution of a proactive sales plan; as directed by Manager
– Receive and respond to incoming enquiries for external clients wishing to hold an event
– Convert bookings through effective communication and show rounds with clients
– Manage the availability of rooms for internal events against generating revenue from external venue hire
– To liaise with clients to plan confirmed events (including menu tastings were appropriate), maximising sales revenue at all times through effective up selling of catering and ancillary services
– Liaise with clients on the day of their event to ensure smooth running and excellent service, in turn hopefully facilitating repeat bookings
– Liaison with service departments to ensure correct preparation and smooth running of external and internal events on a daily basis
– Use the Venue Management System to accurately record client data and requirements
– Upkeep of a client and agents database via the VMS
– Key account management of current and repeat clients to ensure sales opportunities are maximised
– Prepare all invoices relating to an external event and ensure debt collection through liaison with client and
finance department
– Guidance in the booking and planning of Internally hosted, Departmental and Conference Unit bookings
– Production of monthly reports and statistics relating to sales activity and revenue
– Communication of marketing initiatives and promotions to potential, current and lapsed clients
– Attendance at trade shows and networking events to generate new business
– Representation of the department at departmental planning meetings, and as required at other meetings

The Person
- Previous experience of events industry required
- Knowledge of unique venues market and contract catering would be an advantage
- Previous sales experience essential
- Hospitality qualification to minimum NVQ standard desirable
- Excellent interpersonal skills (both face to face and over the phone) required to deal with clients
tactfully, ensure clear communication of product offer and clear communications to service
- Dynamic communicator with a passion for building relationships
- Working knowledge of word, excel, Internet explorer and email required
- Knowledge of a computerised venue management system would be an advantage
- Ability to multi-task and re prioritise as necessary e.g. for last minute bookings, unplanned showrounds,
- Work under pressure
- Problem solve and think on your feet e.g. last minute client request
- Team work in order to achieve budget and customer satisfaction levels

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