Research Assistant 6 month FTC

Recruiter
Delaney Browne Appointments
Location
High Wycombe
Salary
18000.0000
Posted
11 May 2017
Closes
10 Jun 2017
Contract Type
Permanent
Hours
Full Time

Research Assistant Fixed Term Contract 6 months

An opportunity to join one of our clients teams to support the smooth running of the Customer Satisfaction programme. Part of a small team, the role acts as a key point of contact for queries from the call centres, and supports project team on a wide variety of aspects of the programme.

Your responsibilities:

Generating and monitoring reports from Microsoft Excel on a regular basis.

Extracting and analysing data to identify issues

Answering helpdesk calls and queries - phone and email

Any other administrative duties and team support as required.

Requirements:

  • Ability to work closely with a small team
  • Very good attention to detail
  • Some client servicing/facing experience
  • Good interpersonal skills
  • Working knowledge of all aspects of the IT system in particular Outlook, Excel and Access
  • Confident, polite and clear verbal and written communication
  • Experience in an administrative role
  • Ability to plan workload and prioritise, work under pressure and meet deadlines