Service Manager - Doncaster

11 May 2017
09 Jun 2017
Public Sector
Contract Type
Full Time

Role description:

Do you want to make a positive difference to people`s lives?

We have an exciting opportunity for a Service Manager to join our Doncaster Services for 37.5 Hours per week. This exciting post is an opportunity to develop your skills as a service manager.

Mencap delivers high quality personalised support to people with a learning disability and their families. Leading dedicated teams of Support Workers, you will be an energetic and confident Service Manager.

Reporting to the Area Operations Manager, you`ll be accountable for the people management and development across the service teams. This is a key role in guaranteeing the quality of our service delivery and ensuring that we are always improving. As our lead contact in this area and you will be self-motivated and determined, you should have a passion for positive change and the confidence to make difficult decisions under pressure.

Your working week is flexible covering 7 days per week and will include working weekends. Flexibility is the key for both the individual and Mencap.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers and much more!

"Learning Disability doesn't discriminate. Neither do we."

Interviews will be held on Thursday 1st June 2017

Please contact Jackie Morris on if you require any further information.

Closing date 21st May 2017
To apply, please go to internal vacancies on the Intranet, or, (if you don`t have Citrix access) register on the Mencap jobs website, uploading your CV, and email an expression of interest to

Job ID: 8000


We believe that all employees are amazing and we wouldn't be able to achieve what we do without them. Here are just some of the ways we would value and invest in you.

  • 30 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme*
  • Amazing Induction from day 1
  • Access to award winning training and development
  • Service related sick pay when 6-month probation is completed
  • Eligibility to join Mencap Pension Plan where Mencap matches contributions upto 5% on a salary sacrifice basis meaning NI savings*
  • Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness*
  • Tax free child care vouchers via salary sacrifice scheme for working parents
  • Loans for bikes, computers and phones when you have been with us for 6 months
  • Interest free season ticket loans
  • Discounts and cashback at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencapextras
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support
  • Quarterly award scheme and recognition at every 5 years through our YouRock program

*T&C's apply based on contract

About Mencap:

Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return we are committed to developing your potential even further. Our Chief Executive, Jan Tregelles, has this to say about Our Leadership Way

"Through your leadership, you have influence over whether someone`s day at work is interesting and inspiring or, conversely, boring and indifferent. Your actions (or inaction) can develop someone into an asset for Mencap and the people we support or a liability. Your leadership can challenge the powerful people or systems that get in the way of people having fair chances, or it can shy away from confrontation. Leadership is powerful - for good and worse, and that`s why this is so important.

We`re all here for the same reason - to change the lives of people with a learning disability.

Our big plan sets out exactly how we are going to do this. But if we`re going to succeed, we need strong leaders. For more information, please see the attached document which provides an overview of Our Leadership Way."