Meter Reading Resolution Specialist BLUM48779

Blue Octopus
11 May 2017
09 Jun 2017
Contract Type
Full Time

Meter Reading Resolution Specialist BLUM48779

Edinburgh & Peterborough


It’s an exciting time to be in the UK water industry. Until recently, most business customers have been unable to choose their water supplier, but this is changing.

Our client work closely with their business and public sector customers to provide a range of water services. As the market becomes increasingly competitive, they are driving service improvements to meet their customers’ changing expectations. With great customer service at the heart of everything they do, they are winning new business and have a rapidly expanding team as a result.

An exciting opportunity has arisen to join us them a Meter Reading Resolution Specialist. They have opportunities in both Peterborough and Edinburgh for this role.

Working as part of a brand new team you will assist in the delivery of our meter reading activities nationwide.

Reporting to the Meter Reading Manager, you will liaise closely with their customers, internal colleagues and contract providers to ensure that all meter reading activities are carried out effectively and in line with market code requirements. This role is key to minimising regulatory fines by carrying out vital activities to resolve issues that prevent our contractors gaining meter reads, these will typically include close liaison with customers to gain access to a property/to gain a customer read or raising appropriate requests to internal teams to repair damaged meters.

The successful candidate will be educated to GCSE standard or equivalent with at least Grade C in English and Maths, you will have proven experience in a role where you have built strong working relationships with customers.

Having worked in a commercial environment ideally, you will have excellent communication skills and be a genuine team player.

Computer literate, you must be well organised, flexible, accurate and able to work on your own initiative, juggling a demanding and conflicting workload.

A confident, persuasive telephone and written manner is essential for the role along with being a quick learner and a decisive problem solver.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.