Autoline Support Specialist

Recruiter
LSH Auto
Location
Birmingham
Salary
23000.0000
Posted
11 May 2017
Closes
09 Jun 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Autoline Support Specialist

Birmingham Central- Mercedes Benz

Basic of £24,480

When Lei Shing Hong commenced its first Mercedes Benz dealership over 45 years ago, it started its journey to become the world’s largest Mercedes Benz retailer. Today the international group operates over 143 Mercedes Benz dealerships in markets such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia, and most recently in Germany and the UK.

Our UK dealerships operate under the corporate business LSH Auto UK Limited, with 9 Dealerships in the Birmingham and Manchester regions.

We require a Autoline Support Specialist of the highest calibre to join our busy IT department at our Mercedes Benz Dealership in Birmingham Central. We offer a superb opportunity to the right person who is able to demonstrate a successful and stable track record.

Role and Responsibilities:

  • To support & train end users in the use of the DMS System

· The successful candidate will be responsible for providing day to day support for the business critical Automotive Dealer Management System.

  • Involve creating user manuals as well as training other staff and end users when required.
  • To carry out regular daily, weekly, monthly tasks to ensure the smooth running of the IT systems and DMS.
  • Have experience and/ or knowledge of working with dealerships or within an automotive environment

The ideal candidate will:

  • Have at least 1 years’ experience of supporting or using the CDK Autoline application (also known as Kerridge) and a good knowledge of Microsoft Office and IT Support
  • Have experience and/ or knowledge of working with dealerships or within an automotive environment
  • The successful candidate will be responsible for providing day to day support for the business critical Automotive Dealer Management System. The role will also involve creating user manuals as well as training other staff and end users when required.
  • Need to hold a full driving license in order to visit dealerships and other sites as necessary

This position is within a busy service environment, as such you will be provided with a competitive package of £24,480 basic. It is a fulltime role including 20 days paid annual leave, with the hours of 8.30am-5.30pm and employee benefits package.

Are you frustrated at being unable to realise your full potential in your current role? If so and want to be part of a successful team, and you feel up to the challenge, and have the relevant experience and ability we are looking for APPLY TODAY!