Account Manager (Mobile/Digital) - £21,500 + OTE to £37,000

Recruiter
3R Consulting Ltd
Location
Chester
Salary
21500.0000
Posted
11 May 2017
Closes
09 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Our Client is one of the Uk’s market leaders in the provision of Communications and IT Solutions to SME and Blue Chip Business across the UK with a full range of solutions and services including mobile, digital and cloud based solutions. Due to continued growth and market penetration within these fields, they seek to add two Account Managers to their Sales Teams

Role of Account Managers-

To manage existing customer mobile phone accounts

Carry out quarterly reviews of customers to check that they are within their inclusive bundles of minutes, text message and data

Promote additional services offered by Challenger at every available opportunity

Ensure that customers are connected to the correct tariff, with correct Value Added Services, as per Airtime Contract

Request Bill Analyser to be set up for all O2 customers

Keep Database in order and ensure that there are no callbacks in excess of 3 months

Maintain revenue growth of customer base

Maintain that average customer contact term does not drop below 21 months in duration

Ability to achieve and exceed targets

Be able to communicate at various levels both internally and externally.

Have strong oral communication skills, and the ability to write convincing telephone scripts.

Be data literate, the job involves interrogating, analysing and segmenting data.

Demonstrate a proven ability to work under pressure and meet deadlines.

Have a willingness to learn and actively participate in development of a growing company.

Ability to effectively negotiate with businesses and senior management

Hours of Work Monday to Friday, 9:00 to 17:30