Registered Manager - Otto Schiff

Jewish Care
10 May 2017
09 Jun 2017
Public Sector
Contract Type
Full Time

The Role

The Registered Manager's role is to provide vision and leadership enabling the home and its stakeholders to achieve the above aims and to meet regulatory and organisational standards whilst thriving as a 'business' in a competitive sector.

39 hours per week worked on a rota basis including days and weekends.

Principal Accountabilities / Responsibilities

The Registered Manager has the overall responsibility to ensure that the service meets regulations, standards and expectations and that compliance is achieved in all relevant areas. To achieve this and a positive customer experience the Registered Manager will be expected to:

  • Provide vision, management and leadership that inspires and encompass Jewish Care's values, strategic objectives and to establish a service that meets regulatory and organisational standards and relevant good practice guidelines. In particular establish the home to be rated 'good' or above in relation to the five CQC criteria of being safe, caring, responsive, effective and well-led. The manager will contribute to and embrace new initiatives such as the implementation of digital technologies in order to enhance practice and outcomes and will take a proactive role in change management that will lead to successful implementation of such schemes.

  • Establish good standards of care and clinical practice which ensure that residents receive appropriate care and interventions that respond to their needs and lead to optimum wellbeing and ensure that these are documented as required. In addition to the care provided in the home, the manager will establish links with external agencies which will assure good access to health care for the residents of the home.

  • Ensure that the home is staffed appropriately to meet the needs of the residents it provides services to. This means that the appropriate number of staff with the relevant skills, experience and competency are present. The Manager will ensure that systems are in place to enable staff to access learning and  appropriate training and professional development including supervision, performance reviews, reflective sessions and handovers and that they are registered with any appropriate licencing bodies. The manager will also ensure that all staff comply with eligibility criteria to work in the UK and in a care environment and that all required documentation is available in the home.

  • Through training, auditing, surveys and monitoring to ensure that all aspect of the service meet agreed and required quality standards. The manager will establish monitoring mechanisms some of which are organisational, such as KPIs, which the manager will share with line management, colleagues and other stakeholders in order to lead to learning and improvements. The manager will be proactive in seeking feedback from stakeholders, responding to complaints and reporting to regulatory agencies, applying the Duty of Candour principles.

  • Optimise the financial status of the home by seeking and maximising opportunities to achieve full occupancy at the relevant rates. The manager will be expected to operate within the budget achieving surplus when possible. The manager will work with business managers and other colleagues to achieve this and monitor it closely, identifying potential risk and being proactive in intervening to avoid these or when adverse trends are identified.

  • To communicate clearly, concisely and appropriately with all internal and external stakeholders, using all communication mediums including relevant technologies. The manager will also ensure that communication with stakeholders is positive throughout the home and its staff and that up to date information is readily available as appropriate. The manager will also seek to reach out to external agencies working in collaboration and contributing to improvements in health and social care.

  • Ensure the maintenance and optimisation of the physical environment of the home. This includes private, communal, office and plant spaces, internal and external. The manager will assure that safety as well as aesthetic appearance are maximised and that any deficits or repairs are carried out in a timely fashion. The manager will respond to any inspections relating to Health and Safety, ensuring that all actions are carried out within the specified time frames and that all documentation relating to the building is available.

  • Embrace opportunities to establish positive links with the local and Jewish community and maximise the integration of the home within these communities in order to optimise the wellbeing of the residents. The manager will promote participation of residents in the home community as well as the local and wider community and in particular promote their participation of civic life, rights and duties. The manager will welcome volunteers and other members of the community into the home in order to enhance the wellbeing of residents and the opportunity to express their Jewishness. The manager's role in ensuring positive and effective management of volunteers is a key factor.

  • Incorporate the values of Jewish Care in everything they and the staff do, as 'ambassador' and representatives of Jewish Care. The Manager will promote professionalism and courtesy, excellence, integrity, equality and creativity and an enabling attitude.

Qualifications & Experience

  • Hold a professional / academic qualificat