Collections Supervisor

Recruiter
CB Asset Resourcing
Location
Bath
Salary
28000.0000
Posted
10 May 2017
Closes
09 Jun 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Very well established and growing financial services organisation based in the centre of Bath are looking to recruit a Collections Supervisor to provide a proactive credit control service to the business by leading and managing the day to day activities of the Collections Team

Role and Responsibilities;

  • Responsible for the overall portfolio management and collection of all overdue debt, whilst personally dealing with complex transactions and/or the recovery of larger debts
  • Team management responsibilities for a team of 5 including the management of appraisals/reviews, staff rotas, annual leave and team meetings
  • Working alongside the litigations team to handle complicated/escalated calls
  • Building, strengthening and improving customer relationships
  • Developing and maintaining credit control policies and procedures
  • Attend and contribute to weekly meetings with the Legal Manager
  • Providing summary and detailed monthly reports to the wider management team

Requirements for this role;

  • You will ideally have had previous similar management/team leader experience within a Collections or Customer Service environment
  • Experience of working within the financial services sector/FCA regulated environment would be highly advantageous
  • Ability to multi-task and work under pressure with excellent time management skills
  • You will be able to demonstrate excellent written and verbal communication skills and be able to clearly explain financial information to the wider business team
  • Ability to investigate complex issues and show tenacity when resolving problems
  • You should be able to demonstrate evidence of building strong relationships and working collaboratively with internal and external stakeholders at all levels

My client is an equal opportunity employer and values diversity at their company. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Unfortunately due to the volume of applications we are unable to respond to every applicant, therefore if you have not received a response from us within 5 working days then unfortunately your application was not successful on this occasion.