Customer Supply Analyst - FTC

Pod Talent
10 May 2017
09 Jun 2017
Contract Type
Full Time

Customer Supply Analyst, 12 month FTC
circa £25,000

One of the nation's favourite FMCG companies are currently recruiting a Customer Supply Analyst on a 12 month FTC in the Derbyshire area!

Managing a portfolio of their major accounts, the Customer Supply Analyst will be responsible for

  • The order management life cycle is consistently accurately executed
  • Building excellent relationships with customers building trust and alignment with expectations. Also to facilitate collaborative supply plans with priority customers to drive service and on shelf performance
  • Developing key relationships with chosen 3PL to track orders, resolve misdeliveries and report and enhance KPIs to ensure optimal service delivery
  • Working with internal teams such as Supply Chain, Customer Collab, Sales and Marketing to best understand customer demand and ensure required levels of stock are managed and released throughout the network throughout the year
  • Monitor and manage KPIs for order fill and case fill (OTIF) - always striving for process development and continuous improvement
  • Responsible for delivering company customer service level targets via effective customer planning of new products, seasonal and promotional activity dates and collaborative planning to improve forecast accuracy

You will need

  • To have experience in a customer focused supply chain environment (FMCG food/drinks would be ideal)
  • Passionate about working with people and building effective relationships
  • Highly numerate; skilled in working with numbers and systems (Excel and SAP would be ideal)
  • Solutions focused
  • A doer; proactive, tenacious and determined to succeed
  • A high regard for customer service; being understanding, influential and comfortable with responsibility

As this is a 12 month FTC (with strong possibility of being made permanent), I am looking for the ideal person to start ASAP. So, if you fit the bill and want to work with a fantastic employer with an amazing and iconic brand then please apply today!

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.