2nd Line IT Support Engineer

£23000 - £30000 per annum
10 May 2017
07 Jun 2017
Recruitment Genius Ltd
Contract Type
Full Time
This leading provider of Cloud-based IT Services and Solutions in the South-East of England is recruiting for experienced IT 2nd Line Support Engineer to join a successful Service Delivery Team, providing IT Support for a wide range of customers, both remotely and onsite.

Key Responsibilities:

- Resolve a variety of IT issues to service targets (remotely and onsite)
- Accurately maintain and update the Helpdesk System
- Work collaboratively within a team environment
- Build positive relationships with customers

Key Requirements:

- Minimum three years IT experience
- Broad technical knowledge of IT Infrastructure systems (particularly Microsoft)
- Working Knowledge of Windows Server 2008/2012
- Microsoft Exchange 2010/2013 knowledge
- Office 365 troubleshooting knowledge.
- Strong Networking skills ideally CCNA certified (Routers, Switches, Firewalls etc.)
- Proven analytical and logical troubleshooting approach
- Excellent telephone communication skills
- Strong drive for high customer service
- Ability/desire to work within a challenging environment

Salaries and Package:

- Basic Salary £23K - £30k per annum (experience dependent)
- 25 Days paid Holiday per annum
- Access to Contributory Pension Scheme
- Excellent working conditions and environment
- Formal technical training and 121 development

General Terms:

- Office-based (Cambridge)
- 40 hours per week, shift system between 08:00- 18:00, Mon-Fri, excluding Bank Holidays (England)

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Apply for 2nd Line IT Support Engineer

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on Independent Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.