IT Support Engineer - Up to £25,000 + Benefits

Location
Oldham
Salary
£20000 - £25000 per annum
Posted
10 May 2017
Closes
07 Jun 2017
Ref
00068421
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
As a software and support solutions provider to the UK steel industry, this company is looking for an ambitious, hard-working IT professional to join their existing IT Support Team.

The ideal candidate will be a bright, friendly and reliable individual who can multi task and work flexibly within a busy office environment. A confident communicator with good interpersonal skills and ability to learn new skills is a must. You will be required to possess excellent problem-solving skills and the ability to work alone using your own initiative and as part of a team.

Reporting to the Group IT Manager you will be responsible for the handling of Support Issues throughout their life-cycle in a structured and methodical manner until a final resolution has been achieved and communicated with the customer. This resolution will be achieved using any combination of remote support, telephone advice and on-site visits.

Responsibilities:

- Provide Technical Support for all their customers' IT Systems
- Provide support on their bespoke ERP software packages
- Monitoring and troubleshooting of Daily Server Backups and housekeeping checks
- Configuration and Maintenance of the Server, Storage and Networking Infrastructure
- Work with 3rd party suppliers and Support Teams to resolve escalated incidents related to the IT estate
- Create and maintain Technical Documentation

Essential Skills/Experience:

- Minimum two years' experience in an IT Support role or similar
- Experience in Windows Server Installation and Support - 2003/2008
- Experience supporting Windows Desktops - Windows XP, 7, 8 + Office 2007/2010
- Active Directory and Group Policy Administration
- Setup, Support and Management of Microsoft Exchange 2003/2007/2010
- Working knowledge and understanding of Backup Systems
- Experience of WAN & LAN Networking Concepts including: TCP/IP, WLAN, VPN DHCP, DNS
- Experience of Peripheral setup and troubleshooting
- Good knowledge of Virtualisation - ideally Hyper-V
- Good understanding of IT security (Anti-virus, Malware, Anti-Spam, Windows Security)
- Microsoft SQL Server 2005/2008
- Full UK Driving Licence

Salary: £20 - 25k

Benefits:-

- Annual bonus
- Pension Plan

Start Date: Immediately

Please send your CV for immediate consideration

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Apply for IT Support Engineer - Up to £25,000 + Benefits

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Independent Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.