QA & Complaints Handler

Recruiter
Cooper Lomaz Recruitment
Location
Norwich
Salary
18000.0000
Posted
09 May 2017
Closes
08 Jun 2017
Contract Type
Permanent
Hours
Full Time

One of our favourite clients based in Norwich is looking for a Complaints Handler to join their expanding QA team.

Job role Complaints Handler
Salary £18,000 - £23,000
Location Norwich

Purpose of the role - To manage complaints in accordance with all FCA regulations. This will be both written and Verbal complaints, ensuring all correspondence is kept within SLA's.

Previous complaints handling experience is essential. You will need to have excellent written and verbal communication skills and experience of dealing with difficult customers.
Experience of working within the insurance industry or other FCA regulated sector is desirable.

If you're interested in finding out more about this exciting role, then please forward a copy of your up to date CV.

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