Client Support Executive - Digital Ad Technology to £28k

Recruiter
Goodchild Smith Ltd
Location
London
Salary
26000.0000
Posted
09 May 2017
Closes
08 Jun 2017
Contract Type
Permanent
Hours
Full Time

Client Support Executive - Digital Ad Technology to £28k

Based in fantastic offices near Euston Station, my client is a leading Ad Technology company with fantastic products and a reputation for excellence. As a business they have an amazing list of global clients ranging from global FMCGs, very large multi-channel Euro online retailers to decent sized SME's and pure play retailers. They are financially very secure with a parent company with deep pockets.

As an employer, they are a 'grown up business' who believe in treating employee's properly. They provide excellent training and development programs, the salary and benefits package are competitive for the industry.. an being solely based in the UK has some long term benefits.. they are part of a very big family of companies so excellent career progression is available

The role is based internally facing outward to clients. You'll be working within the client management support structure, you'll be involved post sale supporting projects and technical implementations, solving 1st level technical problems, developing client relationships, helping to map client needs and requirement and spotting business opportunities. You'll work with training teams helping map clients technical weakness' and delivering insight into client culture.

My clients products are mainly aimed at the 'Conversion' end of the market, so content delivery frameworks, content and distribution analytics, pricing and marketing insight tools, customer analysis and segmentation tools and publisher and performance marketing tools.

Your skills.. there are some absolutely essential skills required, such as first class B2B client facing skills, relationship skills. Slightly more flexible on some of the following, an understanding of digital marketing channels such as PPC, Display and Affiliate and ideally some technical knowledge such as HTML, PHP, some analytics.. As extensive product training is offered you won't need everything but the foundations are essential.

Contact Trevor Jones Goodchildsmith Digital Recruitment