Automotive Service Advisor - Reading

Excel Technical Resourcing
09 May 2017
08 Jun 2017
Contract Type
Full Time

Automotive Service Advisor - Reading

My client based in Reading is currently on the look for an experienced Service Advisor from an Automotive background. The opportunity is due to expansion and you will be joining a well-established and already successful team. Please note, to be considered for this role you MUST have experience working within the automotive environment whether that be with cars or HGV`s.

The opportunity will be working Monday to Friday from 8am-5pm. Please note, there will be no Saturday work involved.

Job Description

  • Answer the phones providing excellent customer service and deal with enquiries
  • Ensure customer data is up to date and recorded correctly within the system.
  • Greet customers and ensure fantastic customer service is provided at all time.
  • Maximize opportunities by promoting additional products and service.
  • Contact Customers to arrange bookings for MOT, Service and checks.
  • Due to the professional nature of this client, you will need to have exception customer care skills.
  • Experience of Kerridge, CRM & 1 Link, costing of repairs & cash handling, up selling and negotiating skills to maximise the sold hours through the workshop.

In return they are offering the opportunity to work with a premier name in the automotive sector and an excellent basic salary of between £21,000 - £24,000. A bonus structure will also be in place to create a higher OTE.