Automotive Service Advisor
Automotive, Motor Trade Job: Automotive Service Advisor Required in Loughborough.
Salary: Up to £21,000 Basic, OTE £27,000 Per Annum
Term: Full Time, Permanent
Motor Trade Jobs / Automotive Vacancies: Automotive Service Advisor required for Busy Car Dealership - Loughborough
Looking for something you can sink your teeth into? Our client in Loughborough needs you!
Our client in Loughborough is a very busy Car Dealership in need of a Customer Service Advisor for their Aftersales team. The Dealership is well-established in the area, with plenty of resources at their disposal to ensure your training and development. Representing a popular manufacturer, they have a high footfall to their Aftersales Department, so you can expect to have plenty to do!
In this role, you will be responsible for all customer facing processes within the Aftersales department. This includes, but is not limited to:
* Ensuring customers are welcomed warmly into the dealership and their needs are understood.
* Booking customer vehicles into the workshop and preparing the relevant paperwork.
* Ensuring parts are ready for the next day's work.
* Keeping customers informed and updated in a friendly and clear way.
* Arranging handover to the customer when their vehicle is finished.
* Following manufacturer processes at every step.
* Working towards department targets for hours sold as well as the selling of service plans and add-ons.
As a part of this team, you will be expected to work Monday to Friday 8-6 as well as alternate Saturday mornings. You can expect to earn a generous basic salary, as well as bonuses for achieving your customer service and sales targets.
To qualify for an interview, your career history will need to include recent customer-facing experience in the Motor Trade. Your experience should include working towards targets, keeping in communication with customers, and working under pressure. The right person will be friendly and confident when interacting with every kind of customer.
To apply please send your CV to Sarah Bouzanis quoting J68613, Service Advisor, Loughborough.
Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.
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