3 Adjustment Advisors - £ 23,000 - plus £ 3,000 bonus

Hollyfield Personnel
09 May 2017
08 Jun 2017
Contract Type
Full Time

Our client, a successful and expanding company based in Birmingham are looking to recruit 3 Adjustment Advisors to join their busy team on a permanent basis!

Duties include:

  • Responding to enquiries from clients, brokers and Underwriters by telephone, fax, email, letter or face to face within a timely, courteous and helpful manner
  • Completing the task of fact finding when identifying customers' requirements
  • Obtaining quotations using in house quotations systems, rating guides or referral to insurers
  • Communicating quotations/mid-term adjustments advising the most appropriate when meeting clients demands
  • Handling payments, issue invoices, receipts, policy documents and electronically update clients details accordingly
  • Responsible for both adhering to and evidencing that the customers are treated fairly and in line with: Company standards and FCA guidelines
  • Responsible for utilizing up to date call scripting
  • Maintaining daily department targets as determined by your manager
  • Delivering and maintaining effective communications with departments and work collaboratively with all stakeholders to achieve company targets.
  • All duties to be performed in the accordance with Company procedures and regulatory requirements as set by the FCA Guidelines
  • Ability to maintain monthly as well as daily departmental targets

Key Skills:

  • Strong sales and negotiation skills
  • Impeccable telephone manner
  • Ability to handle Objections
  • Previous insurance/financial background is advantageous, however is not essential

Working hours:

Monday: 09:00am - 18:00pm

Tuesday: 09:00am - 18:00pm

Wednesday: 09:00am - 17:45pm

Thursday: 09:00am - 17:00pm

Friday: 09:00am - 17:00pm


£ 23,000 plus £ 3,000 bonus - OTE £ 26,000

Please forward your CV if you feel you have the necessary skills and attributes to be successful in this role.

Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.