Business Manager

Centre for Public Scrutiny
09 May 2017
08 Jun 2017
Contract Type
Full Time

Do you have governance/scrutiny expertise and an entrepreneurial spirit?

£39,660 - 48,867 (depending on experience) + 30 days’ annual leave.

London based or home based (with frequent travel)

The Centre for Public Scrutiny (CfPS) is recruiting a business manager to help deliver and grow our consultancy work. CfPS is an independent charity which aims to improve lives and places through better governance and scrutiny. We do this through consultancy, policy and advisory support, training, events and research.

We’d love to hear from you if you are: passionate about good governance and its impact on people’s lives; have significant governance and/ or scrutiny expertise in the public or private sectors; have experience of helping organisations improve how they work; and are politically savvy. Most importantly, you will have a strong entrepreneurial spirit and the commercial, business development and organisation skills needed to help grow this area of work.

Job purpose

To ensure excellent delivery and fully satisfied customers.

To generate income to fund your position and contribute to CfPS’ financial sustainability by meeting agreed income targets.

Length of appointment:This is a permanent appointment, depending on a six-month probationary period. The postholder will be an employee of the Centre for Public Scrutiny Ltd.

Benefits 30 days holiday, plus Bank Holidays. CfPS has its own pension scheme details of which can be made available.

Accountability Reports to Director

Location 77 Mansell Street, Aldgate, London (we share an office with CIPFA)

The position will require time to spent in the London office for team meetings, etc. as well as UK-wide travel.

Job Duties

Responsible for managing the delivery of CfPS’ programmes, projects and consultancy to an excellent standard, meeting the client specification and ensuring a sustainable income is generated.

Contributing to the development of a range of products and services which anticipate and respond to customer need and lead to a positive, measurable impact.

Supporting business development activities and leading on bids as required.

Developing a flexible, responsive network of expert associates and partners to meet delivery demands.

Undertaking delivery of specific projects, programmes, training and consultancy as required to an excellent standard and which result in fully satisfied customers.

Providing effective performance management, business analysis and reporting as required to inform impact evaluation, product development, marketing and campaigns.

Playing an active role as a member of the CfPS team and encouraging and supporting behaviour change and driving process and performance improvement.

Providing effective performance management, business analysis and reporting to the CfPS Trustee Board and for other purposes as required.

Working closely with the Head of Communications, Directors and Chief Executive to ensure that CfPS’s programmes, projects and consultancy are marketed effectively.

Proactively using CfPS systems, including CRM and Agresso, as well as IT, finance and admin processes.

Person specification:

Significant governance and/ or scrutiny expertise and experience, ideally operating at a senior level in local government, health or other public or private sector role. Or could be gained through experience of working with colleagues/ clients at a senior level.

Adept at public speaking, training, providing consultancy/ change support and navigating challenging 'political’ situations.

Experience of developing tender responses and product development.

Experience of achieving income targets.

Expert programme management experience of a diverse range of programmes, projects and bids including resource planning, monitoring and reporting.

Have a passion for the value and principles of good governance, public scrutiny, public service transformation and democracy.

Be a positive, dynamic, creative and supportive team member

Core competencies

Building teams

Working collaboratively across CfPS; building effective project teams

Strategic thinking and problem solving

Contributing to the forward direction for CfPS; developing creative, workable solutions to client and business challenges and opportunities

Delivering results

Project managing effectively to deliver high quality results

Customer and commercial focus

Building customer and sector relationships; developing and delivering services, products and projects which meet or exceed customer needs in a profitable manner

Positive communication

Creating a positive impression on others reflecting CfPS’ purpose and values; exerting influence in an assertive manner; clear and effective expression of information

To apply you should send us:

Your CV (setting out your qualifications and work history, where applicable)

A covering letter setting out how you meet the requirements in the person specification below. The remaining criteria will be covered at interview.

Please send these documents by e-mail, in MS Word format or PDF, by 5pm on Tuesday 30 May 2017. Applications received in other file formats or on paper or after this time will not be considered.

Closing date for applications: Tuesday 30 May 2017 - 5pm

Interview date: Tuesday 13 June 2017