Quality Assurance Analyst

Recruiter
Yolk Recruitment Ltd
Location
Cardiff
Salary
18000.0000
Posted
09 May 2017
Closes
08 Jun 2017
Contract Type
Permanent
Hours
Full Time

Quality Assurance Analyst

The Opportunity


An industry leading insurance brokerage have requirements for a Quality Assurance Analyst to join their compliance team. If you have experience within quality assurance then this is a great chance to for you to join their team. A generous salary starting at £18,000 alongside a well-rounded benefits package is being offered along with a well mapped career path and convenient working hours. If this is the sort of opportunity you are looking for then please get in touch straight away as the client is looking to fill these positions immediately.

The Role

  • You will report to the compliance manager playing an integral part in assessing the company to conform to regulatory and business requirements whilst identifying opportunities for improvement
  • Protect customers by ensuring that all sales related activity is of standard that complies with regulatory requirements an mitigates risk to customers
  • Ensure the company’s guidelines are adhered too
  • Help identify training needs
  • Produce MI reports regarding employee performance and identify areas that require improvement by reviewing trend analysis and completing period root cause analysis

Skills / Experience

  • Previous experience within Quality Assurance is essential
  • Background within financial services along with customer service is desirable
  • Knowledge of FCA regulations
  • Excellent IT skills e.g. word, Excel and Outlook.


How to Apply

If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries at Yolk Recruitment

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*