Compliance Centre Administrator, Cardiff

09 May 2017
08 Jun 2017
Contract Type
Full Time

Role description

GES Delivery Centre

The Mobility group is part of Deloitte’s Global Employer Services (GES) service line within Tax.

Our Mobility practice comprises over 450 tax professionals in 11 locations across the UK, serving companies who have employees working in and out of the UK. We provide taxation advice and compliance services to both the corporate entity and their globally mobile employees to ensure compliance with home and host country tax regulations.

The Centre of Excellence for our Mobility business was established in April 2013 to provide vital support to client facing professionals in our national offices. By centralising administrative support we are seeking to drive process change and efficient working across the practice, and this transformation is well underway. The Centre of Excellence will continue to grow over the coming months and years as our range of services expands.

GES Delivery Centre - Compliance Centre Administrator (CCA)

Compliance Centre Administrators (CCA’s) provide a range of administrative support, and the expansion of services provides opportunities to specialise in different aspects of tax administration. There will be regular and direct contact with senior management, and the handling of highly confidential personal information.


  • Using templates to prepare e-mails and letters.

  • Monitoring mailboxes and responding to queries.

  • Updating Deloitte specific technology and becoming a super user of that system.

  • Preparing electronic (PDF) working files to facilitate the preparation of tax returns.

  • Managing your workload in a time pressured environment and accurately recording status in workflow databases.

  • Taking ownership of discrete projects or tasks.

  • Delegating work to Deloitte staff located in our office in Hyderabad, India.

Individuals who demonstrate sufficient capacity and commitment in their primary roles might be given the opportunity to contribute to other projects, thus aiding their personal development.


A successful applicant will be a self-starter and quick learner with a high level of IT user competence.

Ideally they will have experience in a supporting role in a professional organisation or be able to demonstrate the mix of skills and attributes that would enable them to make a real contribution to a busy team operating as a Centre of Excellence for our firm.

They will be able to demonstrate an ability to follow defined processes while thinking outside those boundaries. They will be required to react to a variety of issues as they arise in order to be a successful part of this unique team. Prior knowledge of tax administration is not necessary.

To qualify for the role you must have:

  • A high level of IT user ability, particularly advanced skills in Microsoft Excel. Training will be given on all in-house IT tools. Those with a keen interest in Excel and Visual Basic programming will be given ample opportunity to enhance and utilise their skills.

  • Team working.

  • Working with initiative within agreed processes, managing workload effectively, meeting deadlines.

  • Effective judgement and decision making.

  • Attention to detail and focus on quality whilst maintaining a high work output.

  • Ability to manage and adapt to regular changes.

  • Excellent communication and interpersonal skills.

  • Ability to complete a fast paced and demand driven workflow, in which flexibility of working hours is required to meet deadlines.

We are Tax

Our business spans the full range of tax activities and by integrating these specialist areas when forging a team for the client, we can deliver the best advice to that client, wherever in the world they operate. Internally, the tax department is split into three main areas: Business Tax, Indirect Tax and Global Employer Services.

Our consultative approach adds significant value to our clients’ businesses and makes a tangible difference to their profits. As a result, you’ll get to work with a variety of clients, across a wide range of industry sectors, from large multinational companies to entrepreneurs and other high net worth individuals. This variety of work means you’ll gain broad and in-depth knowledge of business. As well as providing coaching in key financial, business, consulting and legal skills, we’ll also give you all the support you need to gain valuable professional qualifications.

About Deloitte

Deloitte offers integrated services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.

We deliver outstanding impact on the reputation and success of our clients, in the UK and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.

We value difference, with respect at the heart of our inclusive culture. We are open to discussing with candidates the different ways in which we are able to support agile working arrangements. We recognise that our people are juggling demanding careers with commitments and interests outside of work.

Hear from some of our people already working at Deloitte in agile ways.

We are proud to have received a special award for Best Innovation for our WorkAgility Time Out programme in the 2015 Top Employers for Working Families awards.

Requisition code: 130169