Senior Commercial Account Handler, Colchester, up to £32,000

Heat Recruitment
09 May 2017
08 Jun 2017
Contract Type
Full Time

Senior Commercial Account Handler

Salary: £25,000-£32,000 + Good Benefits

Location: Near Colchester

Our client is a market leading and well respecting insurance broker based South of Colchester. An exciting position has arisen within their Commercial Motor Team.

The Account Handler role requires a great understanding of all classes of insurance and the insurance market as a whole, the teams deal with all policy types, including but limited too, Motor Fleet, Motor Trade, Goods in Transit, Haulage etc.

This role involves the building of relationships with insurers, clients and colleagues in order to facilitate the placement of risks into the available insurance market. The Account Handler creates and provides all documentation for client face to face meetings as per the Account Executive/Director requirements.


Provide prompt, efficient and professional service to clients, insurers and colleagues

Ensure all debiting is carried out upon renewal

Deal with Mid-Term Adjustments and Renewals

Build knowledge and relationships with preferred insurers

Ensure that all activities comply with FCA regulatory, compliance and market standards

Complete Regulatory Tests as and when required

Effectively communicate in writing, reports, e-mails and on the telephone

Apply knowledge of technical insurance to provide appropriate advice to clients

Process Mid-Term Adjustments, Renewals, Debiting in a timely fashion

Review policy cover at renewal in conjunction with Account Executive and arrange marketing or insurer negotiation as necessary

Manage own workload within Renewal protocol deadlines


A broad and sound knowledge of Motor Fleet and Motor Trade ideally with premiums above £10,000

A proven background Commercial insurance broking

Excellent communication and presentation skills

Strong negotiation skills

Forward planning

Able to quickly identify potential problems and seek advice when required

Able to quickly grasp and interpret salient information

Excellent interpersonal and communication skills

A sound working knowledge of Excel, Word and Outlook

A working knowledge of Acturis is preferred but not essential

Cert CII preferred (will accept working towards qualification)

Minimum of grade C in Maths and English (GCSE/O Level) or equivalent

If this specific vacancy is not exactly what you are looking for please contact us to discuss other opportunities we may be recruiting for that aren’t necessarily advertised; you can send your CV to this vacancy or contact us directly. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.

Synonyms: Commercial Motor, Fleet, Haulage, Goods in Transit, Motor Trade, Logistics, Transport, Broker, Account Handler, Account Technician