Credit Controller - Northampton
Your new company
My client are a large and established 'employer of choice' in central Northampton, with unrivalled career development opportunities.
Do you come from a Credit Control/Customer Collections background, where you have assisted in the timely collection of outstanding arrears? Do you thrive from providing excellent customer service and being the voice of the business? If so, this is the opportunity for you.
The vacancy is for a Credit Controller to join a large and supportive Credit Control Team, based in Northampton. Working within a dedicated close knit team, you will be a focused, self motivated team player who will assist in the achievement of allocating all payments and ensuring all overdue balances are cleared. You will utilise your excellent customer service skills on a daily basis and we will provide you with the structure and training you need to develop further.
- Ensure that all inbound/outbound customer communications (by phone and email) meet agreed standards
- Manage all outstanding invoice queries and ensuring they are resolved, by liaising with customers. Making sure that the resolutions are noted accurately in the customer management system
- Review customer accounts that exceed credit limits and take appropriate action to either reduce the debt exposure, or make recommendations to Management to increase the credit limit
- Contribute to the achievement of monthly arrear collection targets, provision targets and agreed SLA's for customer query resolution
You'll already be customer focused, highly numerate and IT illiterate. With your passion to deliver excellent customer service, we will support you to achieve your goals, by continuous professional development. With your determination to succeed, "can do" mentality and someone who wants to be part of a team that is aspiring to be the best.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.