ER Services Leader
SF Group are currently recruiting for an experienced HR professional with specific experience around ER case management within a multi-site business.
In this role you will supervise a small team of ER Advisors acting as an escalation point for more serious or complex employee issues, you will build strong relationships with internal stakeholder with the specific aim of improving service delivery, response and ultimately case resolution time.
You will ideally have experience working in environment where SSC principles are engaged and a consistent aim of the team is not to simply stand still but looking to to improve all aspects of operations.
My client is a forward thinking and HR led business who can offer excellent career development opportunities.