Corporate Travel Account Manager

Recruiter
Venture Careers Limited
Location
London
Salary
35000.0000
Posted
09 May 2017
Closes
08 Jun 2017
Contract Type
Permanent
Hours
Full Time

Corporate Travel Account Manager

London

To £45,000 + Bonus + Car

An award winning Travel Management Company are seeking an Account Manager to join their London based team. Duties will include:

  • Provide an exceptional Account Management service to ensure accounts are effectively serviced to achieve a retention rate in line with target
  • Visit existing clients and develop strong working relationships with them in order to understand their needs and deliver the most appropriate solutions
  • Identify opportunities to grow existing accounts and devise a quarterly plan to win business
  • Work alongside Business Development Managers to ensure the successful implementation of new accounts that you will then manage moving forward
  • Work closely with the operations, finance and IT teams to ensure clients needs are met and exceeded
  • Continually look for opportunities to deliver above expectation from both clients and colleagues
  • Develop knowledge through reading industry literature, monitoring and reacting to any trends and identifying potential new business opportunities
  • Monitor competitor activity and travel industry changes
  • Attain both quality and activity targets which will be regularly reviewed by your line manager
  • Prepare daily and weekly reports and provide feedback to the Head of Account Management
  • Provide analysis of travel purchasing data and identify cost-saving opportunities
  • Prepare, interpret, analyse and deliver client management information reports
  • Prepare and present information including RFI’s and Tender Proposals alongside the New Business Team as required
  • Conduct client presentations, web demonstrations and product training
  • Identify and attend client specific exhibitions and other promotional and networking events
  • Develop journey planning schedules to ensure travelling time between appointments is minimised

Desired Skills & Experience

  • The ability to develop and nurture strong working relationships internally and externally
  • A demonstrable ability to offer exceptional support and present, negotiate and close renewal sales at the highest level
  • Significant commercial acumen - particularly in sales analysis and forecasting
  • Strong & confident networker and relationship builder
  • Mobile, flexible and highly solution focused
  • Strong work ethic both when working alone and as part of a team
  • Ability to positively collaborate on projects
  • Outstanding brand ambassador
  • Highly organised & able to achieve results through effective planning
  • Committed to excellent customer service in delivering a market leading solution
  • Strong IT competency - particularly Excel, Word, Powerpoint and CRM systems
  • A successful track record in Account Management or Business Development
  • Excellent relationship management skills
  • Knowledge and experience of the Travel Industry
  • Degree educated or equivalent with demonstrable Account Management training
  • Excellent communication and presentation skills with personable and professional presence
  • Ability to deliver short term results whilst building on long term strategic objectives
  • Excellent communication skills with ability to influence at all levels
  • Demonstrable energy, self-motivation and personal discipline
  • Excellent attention to detail and high level of accuracy
  • Ability to achieve targets and meet deadlines