Store Manager - Bath
Hotcha is a company on its way to become the first national Chinese Takeaway chain. We want everyone who has the ambition to work with us to understand and share Hotcha’s vision and have a hands-on service culture which is fast, friendly & fresh. Hotcha has stores in Bristol, Bath, Stroud, Swindon, Yate, Liverpool, Exeter, Newbury and Bournemouth and is opening soon in Cardiff, Leicester and Lincoln.
Hotcha seeks to provide a career path for anyone who wishes to grow and develop with us. We provide tailored training and development programmes for you depending on how you wish to grow with us.
We are looking for a motivated, dynamic individual with proven managerial experience to be the accountable officer, responsible for the efficient and profitable running of a store in line with Hotcha standards. To manage the resources of the store including staff, stock, product quality, marketing initiatives, sales targets and financial management in order to increase unit sales and capitalise on sales opportunities.
The ideal candidate will have experience in Customer Service, Sales Generation, Food Hygiene and Quality. A knowledge in maintaining and managing HACCP is essential. Experience in Cash Handling, Safety & Security and Teamwork/People Management is required.
Key Skills, Knowledge, Experience and Competencies
- Building sales and business relationships and managing people fairly
- Dealing with and dispersing conflict effectively with satisfactory outcomes
- Confidently making decisions quickly whilst under pressure
- Managing and organising time effectively to ensure store operational tasks are achieved
- Motivating and driving a team to deliver exceptional results
- Responding favourably to change
- Able to maintain the store to high standards.
Previous management experience is preferred with qualifications to NVQ level 3 or equivalent. Qualifications in Food Safety and H&S disciplines would be an advantage as would previous experience of working within a casual dining environment.
Previous experience of managing people and compliance with people management legislation are essential in order to ensure decisions that are made in relation to people issues always comply with the law. Level 2 Award in Food Safety in Catering.