Support Care Data Officer

The Red Agency
09 May 2017
08 Jun 2017
Contract Type
Full Time

Our client are a charity based near Eased London that was set up to help supporter patients who have unfortunately been diagnosed with a terminal condition. My client is looking for a talented and empathetic database officer to join the Support Care Division of their Fundraising team. The department itself is only a few years old but has almost doubled the organisations net income since it was first created. They are looking for a talented and organised individual who has a couple of year experience using the fundraising database ThankQ. The main focus of the role is to work closely with the Database Manager and a variety of fundraising staff to ensure that the database holds complete and up to date record of supporter and financial information. The successful candidate will have an extensive knowledge of the ThankQ database system as you will be creating new donor records, processing donations, ensuring the correct allocation of batched income, importing a variety of gifts form third party agencies alongside a wide range of administrative duties. You will also need to have excellent customer focus as you will spend a lot of time fulfilling accurate and personal supporter acknowledgements. Suitable applicants with hold the following essential skills:

  • Excellent ability to use and run ThankQ/CrossCare
  • Excellent interpersonal and communication skills
  • Ability to manage own workload
  • Empathetic understanding of the charities goals
  • Excellent telephone manner
  • Administration skills and general fundraising support
  • Share the core values of the charitable organisation

This is a great opportunity to join a dedicated, friendly, enthusiastic and supportive workplace. We are working on behalf of our client for the hiring of this position. Candidates will be expected to complete an application form.