Accountant - Fund Experience Essential - 45-55K - City
My client is a fund administration and private equity company looking to recruit an experinced Accountant to the head office in central London.
To ensure that your team services your clients as effectively as possible by making sure that staff are adequately trained and understand their roles and responsibilities. Provide support to your team to ensure deliverables are met and clients are happy with the service provided.
Be a point of escalation for clients and staff within your team. Responsible for motivating your team and helping to plan career paths for team members.
To continually look for ways to improve the team’s processes and support initiatives to help move the department forwards.
2 years post qualified Accountant or qualified by experience
Strong knowledge of Private Equity Industry and Fund Administration Sector
Strong Excel skills including understanding best practices in reviewing financial models
Experience of providing services to multiple clients and managing client relationships
Excellent organisational, prioritisation and interpersonal skills
Experience of managing trainee accountants
Experience in developing individuals up to the standard required of a Client Services Accountant
Good communication skills with Senior Management and other internal departments
Can do attitude, ability to cope with tight deadlines and working under pressure
Responsible for overseeing the smooth running of relationship with designated clients.
Ensuring that work is appropriately allocated across the team both to meet client deadlines and provide development opportunities for individuals within the team.
Ensuring that the team receives constructive support and are trained adequately to carry out their role effectively
Assist and resolve technical and operational issues raised by the team
Perform first or second reviews of designated client accounts and for other teams as required
Actively identify ways of improving the efficiency and minimising the risk
To be a role model to all Client Service staff Tasks / Duties Client Delivery
Responsible for ensuring the team provides a quality service to all clients which will include one large or technically complex client.
Ensure that second reviews are completed on files and where necessary first reviews (although Client Services Accountants are expected to do the majority of first reviews)
Ensure all reviews are completed to acceptable standards
To be the first point of escalation for client queries and to ensure these are effectively managed through to resolution.
To be the escalation point of contact for less complex clients
Ensure direct reports are managing work and resources to hit deadlines as per quarter end timetables
Perform second review of KPIs to ensure they are developed, implemented and reported quarterly in accordance with SLAs
Have oversight of the audit process and tax reporting process, ensuring that both are completed smoothly for designated clients