Security Service Engineer

Recruiter
Jackie Kerr Recruitment Ltd
Location
Reading
Salary
22000.0000
Posted
09 May 2017
Closes
08 Jun 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Are you an experienced Security Service Engineer? Do you have experience with Galaxy, Aritech and General Intruder alarm systems? Do you also have CCTV and Access Control knowledge and experience?

Up to £36k including overtime with car, phone and laptop included.

Location

  • Reading & surrounding areas

Specific Knowledge

  • Experience in Galaxy, Aritech and General Intruder alarm systems. CCTV and Access Control knowledge and experience

  • Lenel, Cortech, Indigo Vision, Genetec and S2 experience would be advantageous but not essential

  • Strong knowledge of the Security Systems industry

  • Be able to identify potential sales leads and pass on to sales department

  • Good communications skills

  • Good time management and planning skills

Professional Experience

  • Significant relevant field service technical experience
  • Proactive response to all situations; ability to work alone and think on your feet
  • Proven track record of delivering excellent customer service
  • At least 5 years’ experience in servicing security products

Key Product Areas

  • Access Control
  • Intrusion Protection
  • Video Surveillance
  • Door Entry
  • Fire Detection
  • Audio Alarm Verification
  • Staff Protection
  • Public Address
  • Time & Attendance
  • LED Lighting

The Successful Security Service Engineer Will

  • Drive excellent customer service by working with the supervisor and Protection Net Centre Call Centre by utilising the PDA handheld system to react to service calls and PMV’s
  • Service the Banking and Commercial customer base
  • Carry out service calls on a daily basis and react to outstanding weekly PMV’s
  • Be accountable for all aspects of their van stock, safety equipment and training, must be flexible in working out of hours and be presentable and professional in front of customers
  • Have the primary role to drive excellent customer service by working with the supervisor and PNC Call Centre by utilising the PDA handheld system to react to service calls and PMV’s
  • Be accountable for all aspects of their van stock, safety equipment and training, must be flexible in working out of hours and be presentable and professional in front of customers

Security Service Engineer Skills

  • Customer focused
  • Highly organised
  • Team player
  • Attention to detail
  • Excellent communication skills
  • Dedicated approach to the position
  • Knowledge of the security industry

Leadership Values

  • Accountability
  • Integrity
  • Respect
  • Vision
  • Speed

Jackie Kerr Recruitment is an independent agency that has been established for 19 years.
We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.
We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit www. jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press.
The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.
So please visit our website and let us help you to find your dream job!
Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website www. jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.